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How to book
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ACCOMMODATION
Availability
To book your holiday with us first choose which accommodation
you want and when you want to stay with us. You can find the availability
for each of our accommodation in each of the accommodation
detail pages, or you can search
for availability across all of our accommodation by month.
Our calendars use the following key:
Available
Click to book |
Already
Booked |
Special
Offer |
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Price List
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Booking Price
To calculate the exact price of your chosen break, click
your desired start date in any of our calendars. If the date is
marked available then you can be sure it is available, because
we block the dates out as soon as someone books. You then select
the length of stay and tell us about other options which affect
the price, such as how many guests and if you're bringing your
dog. We charge 5% more for each
additional guest above the standard (usually 2) for the accomodation.
This coveres additional housekeeping and laundry required. If you
have a discount code, don't forget to enter it
as we
won't accept them afterwards. If you're
happy
with
the
price
you can move onto booking and payment. We won't alter the price
after this stage and there is no hidden extras and nothing more
to pay.
Late Availability and Linked Bookings
You can book a break starting as early as tonight if
you want. All you have to do is pay straight away using a card.
If you want to book two or more properties at the same time then
simply make multiple bookings. You can create each booking
in turn and then pay either separately by card or jointly by cheque.
Booking Details
To complete your booking enter your personal details and
click the make booking button. At this stage your booking is reserved.
We'll then confirm everything on the screen for you. If
you
are booking
more than 8 weeks before your holiday
we'll ask for a 25% deposit and then the remainder is due 6 weeks
before your holiday. Otherwise we'll ask for the full balance straight
away.
Confirmation and Status
Once you've successfully made your booking, our availability
calendar is updated immediately. We'll tell you the status of your
booking and what happens next at every stage of your booking.
Our booking system automatically handles cancellations of overdue
payments so do make a note in your diary of when the balance
is due. While we don't want you to miss your holiday we can't keep
dates booked out indefinitely. You can check your booking status
at any time by clicking here and
if you lose your reference numbers you can get a handy reminder.
Payment
If you have chosen to pay by cheque we allow
7 days to receive your deposit and your balance is due strictly
on the payment deadline so don't delay in posting. If you
have chosen to pay by card you must complete
the
deposit card payment
straight
away. Our systems will automatically cancel your holiday if no
payment is received. Your balance is again due strictly on the
payment deadline. We politely advise customers to pay in advance
incase their card cannot be authorised for any reason.
Changes
If you change your mind or need to make any alterations then do let us know.
You can make most changes using our self service system, but you may also
enter a comment on your booking or alternatively by email
or phone.
BOOK
NOW - SEARCH
AVAILABILITY - SEARCH
ACCOMMODATION
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