Under the Thatch Home Page
How to Book with Us
Please book online, we do not run a phone, post of email booking service

How to book

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Availability
To book your holiday with us first choose which accommodation you want and when you want to stay with us. You can find the availability for each of our accommodation in each of the accommodation detail pages, or you can search for availability across all of our accommodation by month. Our calendars use the following key:

Available
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Already
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Booking Price
To calculate the exact price of your chosen break, click your desired start date in any of our calendars. If the date is marked available then you can be sure it is available, because we block the dates out as soon as someone books. You then select the length of stay and tell us about other options which affect the price, such as how many guests and if you're bringing your dog. We charge 5% more for each additional guest above the standard (usually 2) for the accomodation. This coveres additional housekeeping and laundry required. If you have a discount code, don't forget to enter it as we won't accept them afterwards. If you're happy with the price you can move onto booking and payment. We won't alter the price after this stage and there is no hidden extras and nothing more to pay.

Late Availability and Linked Bookings
You can book a break starting as early as tonight if you want. All you have to do is pay straight away using a card. If you want to book two or more properties at the same time then simply make multiple bookings. You can create each booking in turn and then pay either separately by card or jointly by cheque.

Booking Details
To complete your booking enter your personal details and click the make booking button. At this stage your booking is reserved. We'll then confirm everything on the screen for you. If you are booking more than 8 weeks before your holiday we'll ask for a 25% deposit and then the remainder is due 6 weeks before your holiday. Otherwise we'll ask for the full balance straight away.

Confirmation and Status
Once you've successfully made your booking, our availability calendar is updated immediately. We'll tell you the status of your booking and what happens next at every stage of your booking. Our booking system automatically handles cancellations of overdue payments so do make a note in your diary of when the balance is due. While we don't want you to miss your holiday we can't keep dates booked out indefinitely. You can check your booking status at any time by clicking here and if you lose your reference numbers you can get a handy reminder.

Payment
If you have chosen to pay by cheque we allow 7 days to receive your deposit and your balance is due strictly on the payment deadline so don't delay in posting. If you have chosen to pay by card you must complete the deposit card payment straight away. Our systems will automatically cancel your holiday if no payment is received. Your balance is again due strictly on the payment deadline. We politely advise customers to pay in advance incase their card cannot be authorised for any reason.

Changes
If you change your mind or need to make any alterations then do let us know. You can make most changes using our self service system, but you may also enter a comment on your booking or alternatively by email or phone.

BOOK NOW - SEARCH AVAILABILITY - SEARCH ACCOMMODATION